Inflate AI is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, email addresses, and phone numbers.

This Personal Information is obtained in various ways, including UTM parameters, appointment booking forms, correspondence, email, and via our website (https://inflate.agency). We also collect data from social media channels, cookies, and third-party services. We do not guarantee the privacy policies of authorised third parties.

We collect your Personal Information for the primary purpose of:

• Setting appointments

• Sending AI phone calls

• Providing marketing-related materials

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information includes data such as an individual's racial or ethnic origin, political opinions, religious beliefs, or health information. We do not actively collect sensitive information. If such information is provided, it will be used only:

• For the primary purpose for which it was obtained

• For a secondary purpose directly related to the primary purpose

• With your consent; or where required or authorised by law

Third Parties

Where reasonable and practicable, we will collect your Personal Information only from you. However, we may receive information from third parties such as Make.com, Calendly, and Google Sheets. In such cases, we take reasonable steps to ensure you are made aware of the information provided.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

• With third parties where you consent to the use or disclosure

• Where required or authorised by law

Security of Personal Information

Your Personal Information is stored securely to protect it from misuse, loss, and unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. Most of the Personal Information is or will be stored in client files which are kept by us for a minimum of 7 years.

Access to Your Personal Information

You may access the Personal Information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Inflate AI will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. We may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is accurate and up to date. We take reasonable steps to ensure that your Personal Information is accurate, complete, and current. If you find that the information we have is not up to date or is inaccurate, please let us know as soon as possible.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Inflate AI
Office 2666, Ground Floor
470 St Kilda Road
Melbourne VIC 3004
Email: brendan@inflate.agency